Cancellation and Refund Policy

This Cancellation and Refund Policy applies to all fees paid to CXO Inner Circle, an initiative of Global Brands Connect and Skillsprint Solutions Pvt Ltd ("the Company"), including meeting participation fees, Executive Access Pass fees, and partnership programme fees.

By making a payment to the Company, you agree to the terms set out in this policy. Please read it carefully before completing any transaction.

CXO Inner Circle meetings are curated, limited-seat events. Participation fees are charged to confirm your seat and cover event curation, venue, and facilitation costs.

Cancellation 15 or more days before the event date: Full refund, less any applicable payment processing charges.

Cancellation 8–14 days before the event date: 50% refund of the participation fee.

Cancellation 7 days or fewer before the event date: No refund. However, you may nominate a substitute participant of equivalent seniority, subject to prior written approval from the Company.

No-show on the event date without prior notice: No refund.

The Executive Access Pass grants access to a defined programme of CXO Inner Circle meetings over a specified period.

Cancellation within 7 days of purchase (cooling-off period), provided no meetings have been attended: Full refund.

Cancellation after the cooling-off period or after attending one or more meetings: No refund. The pass remains valid for its original duration.

The Executive Access Pass is non-transferable unless explicitly agreed in writing by the Company.

Partnership fees (Category Partner, Specialist Partner, Conversation Partner) are paid in advance to secure a defined set of deliverables over an agreed programme period.

Cancellation before programme commencement: Full refund, less a 10% administrative fee.

Cancellation after programme commencement: Refund of the pro-rata value of undelivered deliverables, less a 15% administrative fee, at the Company's sole assessment.

No refund will be issued once all agreed deliverables have been delivered or the programme period has concluded.

If the Company cancels an event due to circumstances beyond its control (including but not limited to natural disasters, government orders, public health emergencies, or venue unavailability), registered participants will be offered either a full refund or a credit towards a future event of equal value.

If the Company postpones an event, registered participants will be offered the option to attend the rescheduled event or receive a full refund.

To request a cancellation or refund, please contact us in writing at info@cxoinnercircle.com with your full name, the event or programme name, date of payment, and reason for cancellation.

Refund requests will be acknowledged within 3 business days. Approved refunds will be processed within 10–15 business days to the original payment method.

The Company reserves the right to request supporting documentation before processing a refund.

The following are non-refundable under any circumstances: payment processing and gateway charges; administrative fees as specified above; fees for events or programmes that have been fully delivered; and fees for customised or bespoke services agreed in a separate written contract.

If you believe a refund has been incorrectly denied, please contact us at info@cxoinnercircle.com within 14 days of the refund decision. We will review your case and respond within 10 business days.

This policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

The Company reserves the right to update this Cancellation and Refund Policy at any time. Changes will be posted on this page with a revised effective date. The policy in effect at the time of your payment will apply to that transaction.

Effective Date: October 2026

For any questions about this policy, please contact:

CXO Inner Circle — Global Brands Connect & Skillsprint Solutions Pvt Ltd Email: info@cxoinnercircle.com Phone: +91 98808 10858